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Work Experience

Timeline view with impact-focused highlights

Professional Experience

Sycomp A Technology Company, Inc. — Sr. Microsoft 365 Consultant

Remote (Dublin, OH WFH) • Aug 2026 – Current

  • Leading complex Microsoft 365 implementations, migrations, and transformation projects for enterprise clients.
  • Designing and implementing comprehensive security and compliance solutions using Microsoft 365 security features.
  • Developing and implementing identity management strategies using Azure AD and Zero Trust methodologies.
  • Creating technical architecture documents and solution designs aligned with client business objectives.
  • Providing escalation support for complex technical challenges and present technical concepts to client stakeholders at all levels.
  • Staying current with Microsoft technology roadmaps and emerging capabilities.
  • Leading Microsoft CSP licensing program activities for partnership and customer needs, including onboarding and maintaining relationships.

Network Coverage — Systems Engineer & Microsoft 365 SME

Remote (Dublin, OH WFH) • Nov 2025 – Aug 2026

  • Led Microsoft 365 and MDM migration projects, including M&A tenant migrations, Commercial to GCC-High migrations, Intune/Autopilot deployments, and JAMF MDM enrollment migrations.
  • Migrated and developed Power Automate flows replacing legacy CRM integrations for inbound email processing in GCC-High environments.
  • Assisted in modernizing legacy CRM code with Copilot support, converting outbound email functions from modern SMTP authentication to REST API patterns with Graph polling and file processing.
  • Led Microsoft 365 tenant security reviews for financial institutions.
  • Developed initial processes for deploying App Control for Business in an IME-only configuration for clients.
  • Earned Microsoft certifications including AB-900, AZ-900, AB-730, and AB-731.
  • Passed Microsoft Applied Skills assessments covering Purview information protection, data loss prevention, retention, eDiscovery, and communications compliance.
  • Developed and deployed custom and SharePoint Copilot agents based on a company knowledgebase.

2W Technologies, Inc. — Modern Work Engineer

Remote (Dublin, OH WFH) • Dec 2023 – Sep 2025

  • Delivered migrations and onboarding projects across Exchange Online, SharePoint Online, Teams, Entra ID, Intune, Purview Compliance, Defender, and Microsoft Copilot.
  • Implemented full initial baseline and custom configurations for Commercial, GCC, and GCC-High tenants.
  • Led identity and security projects onboarding environments to Intune and Defender XDR across Endpoint, Office 365, and Identity workloads.
  • Performed Defender XDR Secure Score remediation programs with MSSP clients reaching up to 87% without interruption.
  • Directed migrations from Google Workspace and JAMF MDM to Microsoft 365, Exchange, SharePoint, and Intune.
  • Deployed Intune Autopilot device provisioning in hybrid joined and cloud native environments and packaged applications for automated rollout.
  • Configured Azure resources for onboarding on-premises servers to Azure Arc monitoring and Defender for Servers.
  • Documented and implemented standards for Copilot for Microsoft 365, Conditional Access, MFA enforcement, PIM, retention, sensitivity labels, and DLP.
  • Earned Microsoft certifications including MS-700, SC-300, MS-102, and MD-102.

King Concrete Design Impressions — Microsoft 365 & Systems Administrator (1099 Contract)

Columbus, OH • Jan 2024 – Current (As Needed)

  • Conducted Exchange Online, SharePoint Online, and OneDrive migrations, consolidating prior file servers into cloud-native systems.
  • Configured native Entra join and Intune enrollment for new endpoints and enforced Defender for Endpoint policies.
  • Installed and managed Meraki Go firewall and Wi-Fi, and migrated DNS, domain registration, and corporate websites.
  • Designed and deployed automation with Microsoft Forms and Power Automate to streamline business processes.
  • Performed Secure Score remediation with Defender XDR, maintaining a security posture around 85%.
  • Licensed, configured, and deployed the Intune Remote Assistance add-on for secure ongoing support.
  • Provided ongoing support limited to onboarding and occasional troubleshooting with minimal hours consumed.

Maven, LLC — Sr. Systems Administrator, Modern Work & CRM

Columbus, OH (Hybrid/Remote) • Mar 2022 – Dec 2023

  • Served as technical lead for a tenant-to-tenant divestiture migration project involving 120 users of a 1500-user environment.
  • Directed the technical implementation of Dynamics 365 ATS and Sales CRM, including reporting, table columns, forms, business process rules, automation, and API integration.
  • Led corporate IT rollout for a new headquarters, including dual ISP, Cisco Meraki firewall, wireless access points, Ubiquiti switches, printing, and standardized workstation kits.
  • Developed and validated a SharePoint, Power Apps, and Power Automate onboarding system with approvals, user creation, automated group assignment, licensing, and communications.
  • Built an integrated Microsoft 365 store management portal using SharePoint, Exchange, Lists, Planner, Power Apps, and Power Automate.
  • Integrated Microsoft 365 with JIRA to streamline project tracking, collaboration, and workflow visibility.
  • Led Intune MDM rollout across Windows, macOS, Android, and iOS devices.
  • Provided a three-year technology improvement roadmap during a vCIO discovery engagement for a local transit authority.

Avon Contract Automation — Microsoft 365 Administrator (Remote Contract)

Miami, FL • Jan 2022 – Current (As Needed)

  • Delivered Microsoft 365 tenant setup and administration for a HIPAA-compliant startup serving legal and medical services.
  • Configured tenant security across Exchange Online, SharePoint, OneDrive, and Teams, and enabled secure SSO with Entra ID.
  • Deployed NetDocuments repository integration, automated compliance workflows, and strengthened system access controls.
  • Created IT Glue documentation and a knowledge base for ongoing tenant support.
  • Assisted with application design to support system and method requirements tied to 2023 Florida tort reform laws.

Cloud Cover, LLC — Consultant & Systems Engineer, Level 3 Support

Worthington, OH • Jun 2018 – Sep 2021

  • Oversaw end-to-end projects from scoping through deployment, including Office 365 migrations, Exchange cutovers, and tenant separations.
  • Delivered hybrid migrations using native and third-party tools such as BitTitan, with advanced Microsoft 365 security including MFA, Defender for 365, and cloud app security.
  • Installed and managed SIEM tools including Perch Security and ConnectWise, integrating sensors for proactive security monitoring.
  • Supported hybrid environments including Cisco Meraki, WatchGuard, Ubiquiti firewalls, Dell servers, and wireless access points.
  • Provided NAS/SAN administration with Synology and iSCSI, plus backup and replication with Veeam.
  • Deployed Star2Star hybrid VoIP systems and other cloud VoIP systems.

InfoGuard, LLC (Merged with Cloud Cover in 2018) — Senior Consultant & Systems Engineer

Columbus, OH • Jan 2009 – Jun 2018

  • Provided full-lifecycle consulting for SMB networks across multi-site environments.
  • Designed and implemented Microsoft Online and Office 365 migrations, SSO/AAD projects, firewalls, servers, and wireless access.
  • Delivered end-to-end IT solutions including ISPs, domain infrastructure, printers, workstations, and ongoing support.