Professional Experience
Sycomp A Technology Company, Inc. — Sr. Microsoft 365 Consultant
- Leading complex Microsoft 365 implementations, migrations, and transformation projects for enterprise clients.
- Designing and implementing comprehensive security and compliance solutions using Microsoft 365 security features.
- Developing and implementing identity management strategies using Azure AD and Zero Trust methodologies.
- Creating technical architecture documents and solution designs aligned with client business objectives.
- Providing escalation support for complex technical challenges and present technical concepts to client stakeholders at all levels.
- Staying current with Microsoft technology roadmaps and emerging capabilities.
- Leading Microsoft CSP licensing program activities for partnership and customer needs, including onboarding and maintaining relationships.
Network Coverage — Systems Engineer & Microsoft 365 SME
- Led Microsoft 365 and MDM migration projects, including M&A tenant migrations, Commercial to GCC-High migrations, Intune/Autopilot deployments, and JAMF MDM enrollment migrations.
- Migrated and developed Power Automate flows replacing legacy CRM integrations for inbound email processing in GCC-High environments.
- Assisted in modernizing legacy CRM code with Copilot support, converting outbound email functions from modern SMTP authentication to REST API patterns with Graph polling and file processing.
- Led Microsoft 365 tenant security reviews for financial institutions.
- Developed initial processes for deploying App Control for Business in an IME-only configuration for clients.
- Earned Microsoft certifications including AB-900, AZ-900, AB-730, and AB-731.
- Passed Microsoft Applied Skills assessments covering Purview information protection, data loss prevention, retention, eDiscovery, and communications compliance.
- Developed and deployed custom and SharePoint Copilot agents based on a company knowledgebase.
2W Technologies, Inc. — Modern Work Engineer
- Delivered migrations and onboarding projects across Exchange Online, SharePoint Online, Teams, Entra ID, Intune, Purview Compliance, Defender, and Microsoft Copilot.
- Implemented full initial baseline and custom configurations for Commercial, GCC, and GCC-High tenants.
- Led identity and security projects onboarding environments to Intune and Defender XDR across Endpoint, Office 365, and Identity workloads.
- Performed Defender XDR Secure Score remediation programs with MSSP clients reaching up to 87% without interruption.
- Directed migrations from Google Workspace and JAMF MDM to Microsoft 365, Exchange, SharePoint, and Intune.
- Deployed Intune Autopilot device provisioning in hybrid joined and cloud native environments and packaged applications for automated rollout.
- Configured Azure resources for onboarding on-premises servers to Azure Arc monitoring and Defender for Servers.
- Documented and implemented standards for Copilot for Microsoft 365, Conditional Access, MFA enforcement, PIM, retention, sensitivity labels, and DLP.
- Earned Microsoft certifications including MS-700, SC-300, MS-102, and MD-102.
King Concrete Design Impressions — Microsoft 365 & Systems Administrator (1099 Contract)
- Conducted Exchange Online, SharePoint Online, and OneDrive migrations, consolidating prior file servers into cloud-native systems.
- Configured native Entra join and Intune enrollment for new endpoints and enforced Defender for Endpoint policies.
- Installed and managed Meraki Go firewall and Wi-Fi, and migrated DNS, domain registration, and corporate websites.
- Designed and deployed automation with Microsoft Forms and Power Automate to streamline business processes.
- Performed Secure Score remediation with Defender XDR, maintaining a security posture around 85%.
- Licensed, configured, and deployed the Intune Remote Assistance add-on for secure ongoing support.
- Provided ongoing support limited to onboarding and occasional troubleshooting with minimal hours consumed.
Maven, LLC — Sr. Systems Administrator, Modern Work & CRM
- Served as technical lead for a tenant-to-tenant divestiture migration project involving 120 users of a 1500-user environment.
- Directed the technical implementation of Dynamics 365 ATS and Sales CRM, including reporting, table columns, forms, business process rules, automation, and API integration.
- Led corporate IT rollout for a new headquarters, including dual ISP, Cisco Meraki firewall, wireless access points, Ubiquiti switches, printing, and standardized workstation kits.
- Developed and validated a SharePoint, Power Apps, and Power Automate onboarding system with approvals, user creation, automated group assignment, licensing, and communications.
- Built an integrated Microsoft 365 store management portal using SharePoint, Exchange, Lists, Planner, Power Apps, and Power Automate.
- Integrated Microsoft 365 with JIRA to streamline project tracking, collaboration, and workflow visibility.
- Led Intune MDM rollout across Windows, macOS, Android, and iOS devices.
- Provided a three-year technology improvement roadmap during a vCIO discovery engagement for a local transit authority.
Avon Contract Automation — Microsoft 365 Administrator (Remote Contract)
- Delivered Microsoft 365 tenant setup and administration for a HIPAA-compliant startup serving legal and medical services.
- Configured tenant security across Exchange Online, SharePoint, OneDrive, and Teams, and enabled secure SSO with Entra ID.
- Deployed NetDocuments repository integration, automated compliance workflows, and strengthened system access controls.
- Created IT Glue documentation and a knowledge base for ongoing tenant support.
- Assisted with application design to support system and method requirements tied to 2023 Florida tort reform laws.
Cloud Cover, LLC — Consultant & Systems Engineer, Level 3 Support
- Oversaw end-to-end projects from scoping through deployment, including Office 365 migrations, Exchange cutovers, and tenant separations.
- Delivered hybrid migrations using native and third-party tools such as BitTitan, with advanced Microsoft 365 security including MFA, Defender for 365, and cloud app security.
- Installed and managed SIEM tools including Perch Security and ConnectWise, integrating sensors for proactive security monitoring.
- Supported hybrid environments including Cisco Meraki, WatchGuard, Ubiquiti firewalls, Dell servers, and wireless access points.
- Provided NAS/SAN administration with Synology and iSCSI, plus backup and replication with Veeam.
- Deployed Star2Star hybrid VoIP systems and other cloud VoIP systems.
InfoGuard, LLC (Merged with Cloud Cover in 2018) — Senior Consultant & Systems Engineer
- Provided full-lifecycle consulting for SMB networks across multi-site environments.
- Designed and implemented Microsoft Online and Office 365 migrations, SSO/AAD projects, firewalls, servers, and wireless access.
- Delivered end-to-end IT solutions including ISPs, domain infrastructure, printers, workstations, and ongoing support.